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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kimberly Sarbon

September 17, 2026

5  out of  5
rating by Kimberly Sarbon
"Great office!! Communicates well"
We responded:
"Kimberly, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Cleveland insurance team is always here and happy to help. "
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T Vonier

September 16, 2026

5  out of  5
rating by T Vonier
"Staff is very knowledgeable, And very kind !!"
We responded:
"Thank you so much for the 5-star rating, T! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Patti Young "
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Jason

September 15, 2026

5  out of  5
rating by Jason
"Eric helped me get everything straight. Had a billing issue with a expired card / new card. Eric was able to help me even when the app/ internet couldn't."
We responded:
"Jason, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Stephanie Romero

September 11, 2026

5  out of  5
rating by Stephanie Romero
"Patti Young is an amazing agent! Always helpful, makes whatever changes we need quickly and a pleasure to work with."
We responded:
"Hi Stephanie, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Cleveland.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Patti Young "
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Michelle King

September 9, 2026

5  out of  5
rating by Michelle King
"They always handle and respond to anything that comes up with our policies in a timely manner."
We responded:
"Thanks so much for the fantastic rating, Michelle! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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SJ Stanaitis

September 1, 2026

5  out of  5
rating by SJ Stanaitis
"I’ve had an excellent experience working with Patti Young's agency. They respond to calls and emails quickly, making it easy to get answers when I need them. They always take the time to explain options and find the best coverage. I'm happy to be their customer."
We responded:
"Hi SJ, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Cleveland.  If you ever need help, we are just a phone call away!  - Your State Farm Agent, Patti Young "
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Brett G

August 31, 2026

5  out of  5
rating by Brett G
"Great response time and experience working with Eric."
We responded:
"Wow, thank you for the 5-star review, Brett! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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lexi erwin photography

August 18, 2026

5  out of  5
rating by lexi erwin photography
"Eric was GREAT! Quick response time with all the information you need. Competitive prices and coverages. 10/10 recommend!"
We responded:
"lexi, thank you for the fantastic review! We’re always here to support you with your insurance needs in Cleveland. "
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William Baldwin

July 23, 2026

5  out of  5
rating by William Baldwin
"I just got off the phone with my friend Eric at State Farm in Cleveland, Georgia. And as always, he was extremely helpful in giving me information about my insurance rates. I have always used State Farm, and even when comparing rates with other companies, I have found that they are lower than most if not all other companies. They are always ready to help; and I noticed with State Farm, claims are handled quickly and efficiently; vendors are paid quickly, and I have been very satisfied with them. Patty Young‘s office,, no matter which associate you talk to, has always been willing to help and our cheerful, courteous, and polite. I would recommend this office to anyone looking for a reliable, honest, and helpful insurance agent."
We responded:
"Thank you so much for your wonderful feedback of us here at Patti Young’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Patti Young’s Insurance Team "
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Jim Mitchell

July 20, 2026

5  out of  5
rating by Jim Mitchell
"Eric was extremely helpful. He was very knowledgeable and made the transition easy and saved me money"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
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Christy Mettler

July 6, 2026

5  out of  5
rating by Christy Mettler
"Had a wonderful experience working with Eric at State Farm this morning. Was very helpful and kind and able to get quotes to me efficiently and affordably."
We responded:
"Thank you so much for the 5-stars, Christy! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Patti Young’s Team anytime."
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James Wade

June 18, 2026

5  out of  5
rating by James Wade
"We had a good experience from the get go. We met Eric Hines and he has helped us along the way with many questions, car quotes, and advice on how to save money on our insurance. He's always there when we need him, thanks!"
We responded:
"Thanks so much for the fantastic rating, James! We are so glad you had a positive experience with us here on State Farm Agent Patti Young’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Cassidy Campbell

June 17, 2026

5  out of  5
rating by Cassidy Campbell
"I’ve had my commercial, homeowners, and vehicle insurance through Patty Young’s office, and Eric Hines has always been my go-to contact. He is incredibly responsive, knowledgeable, and always willing to help whenever I have questions or need assistance.

One of the things I appreciate most is having a real person I can reach out to instead of dealing with automated systems. It makes the entire insurance experience so much easier and less stressful. Having a reliable point of contact like Eric who genuinely cares and takes the time to help has been invaluable. I highly recommend Eric and the team at Patty Young’s office for anyone looking for excellent customer service and support."
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Patti Young’s Team. "
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Danny Parks

June 8, 2026

5  out of  5
rating by Danny Parks
"Every time I call in I always ask for Eric. Eric is always extremely helpful and helps me resolve any issues or needs in a professional and timely manner."
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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M Mason

April 15, 2026

5  out of  5
rating by M Mason
"Eric Hines was our account rep., and assisted us with our policy needs. He was very professional & helpful. We purchased both home and auto policies.
So glad we stopped by this office. Highly recommended!"
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Patti Young’s Team. "
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Inaiê Assis

June 16, 2025

5  out of  5
rating by Inaiê Assis
"I called Patti Young State Farm for car insurance and talked to Eric and he was amazing! Super friendly, super helpful, and answered all my questions without making anything feel overwhelming. The whole process was easy and actually kind of enjoyable. Totally recommend them!"
We responded:
"Thank you, Inaiê. I appreciate your kind words. Eric is a true asset to our office. Thank you for taking the time to share your experience!

Best,
Patti "
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Alex Singer

May 17, 2024

5  out of  5
rating by Alex Singer
"Great place! Great people! Great prices!"
We responded:
"Thank you, Alex. It's a pleasure to serve your family. "
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Kelly Patton

January 17, 2024

1  out of  5
rating by Kelly Patton
"Not helpful"
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Deb Kroll

November 4, 2022

5  out of  5
rating by Deb Kroll
"Everyone at Patti Young State Farm has been wonderful every time I have contacted them or needed help. I have life, auto, and homeowners insurance with them. They've always taken good care of me."
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terry hunt

September 14, 2022

5  out of  5
rating by terry hunt
"They are caring people. Who honestly want to help their clients and provide the best service that they can."
We responded:
"Thank you for your kind words! We appreciate your business!"
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Margie A. Garcia-Mathier

June 28, 2022

5  out of  5
rating by Margie A. Garcia-Mathier
"I have been dealing with State Farm for a number of years and states. They are always a pleasure to work with."
We responded:
"Thank you for your kind words, it's a pleasure serve you!"
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Lori Lee

March 28, 2022

5  out of  5
rating by Lori Lee
"GREAT PLACE FOR INSURANCE! THEY ARE WELL PRICED AND THE ASSOCIATES ARE EXTREMELY HELPFUL AND FRIENDLY!!! THANK YOU STATE FARM!!!"
We responded:
"Thank you for choosing Patti Young - State Farm!"
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Patrick Evans

March 17, 2022

5  out of  5
rating by Patrick Evans
"Great agency"
We responded:
"Thank you!"
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Murphy

May 7, 2021

5  out of  5
rating by Murphy
"I saved money and got better coverage. I always feel supportived. The company makes it easy to manage my bills and coverage. My Insurance agent (Mikael) is very professional and provides me with detailed information! I'm a very happy customer!"
We responded:
"Thank you for your kind words, Mikael is certainly a great asset and it's our pleasure to serve you! Thank you for choosing Patti Young - State Farm!"
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Sherrill Doremus

April 30, 2021

5  out of  5
rating by Sherrill Doremus
"Trey is awesome! Knowledgeable, friendly and helpful! Thank you Trey!"